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Tools

Practical utilities for ServiceNow developers and admins.

Update Set XML Viewer

Upload an Update Set XML to visualize record relationships, inspect fields, and edit values before deploying.

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Encoded Query Builder

Decode cryptic encoded queries into human-readable conditions, or build queries visually with operator dropdowns.

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Update Set Diff & Merge

Compare two Update Set XMLs side-by-side. See added, removed, and modified records, then export a merged set.

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Script Linter

Paste a ServiceNow script and get instant feedback on best practice violations, performance anti-patterns, and security issues.

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Update Set Linter

Upload an Update Set XML and scan all included scripts for ServiceNow best practice issues before committing to production.

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GlideDateTime Calculator

Perform date math, calculate SLA breach times with business schedules, diff durations, and convert between time formats.

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Workflow Visualizer

Upload an Update Set XML containing workflow records to get an interactive flow diagram of activities and transitions.

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sys_id Lookup Helper

Validate and decode sys_ids, generate instance URLs for any table, bulk-parse multi-ID lists, and inspect the raw byte structure.

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Script Dependency Graph

Upload an Update Set XML or paste a script to build an interactive force-directed graph showing which scripts call which Script Includes, with orphan detection.

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BR Execution Map

Parse an Update Set XML containing Business Rules and render a swim-lane map by timing (Before / Async / After / Display) and execution order, with conflict detection.

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Table Schema ER Diagram

Visualize ServiceNow table relationships as an interactive ER diagram. Parse Update Set XML to extract tables, fields, and relationships with a force-directed canvas layout.

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Role Hierarchy Visualizer

Render an interactive tree of ServiceNow roles and their inheritance chains. Expand or collapse branches, search roles, and see which users and groups hold each role.

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ACL Security Matrix

Generate a heatmap grid of ACL permissions across tables and roles. Paste ACL records to instantly visualize who can read, write, create, and delete each resource.

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ServiceNow URL Builder

Construct any ServiceNow URL from form fields — list views, form records, reports, widgets, and more. Copy the final URL with one click and share it instantly.

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Email Template Builder

Build ServiceNow notification email templates with a live HTML preview, variable substitution, preset layouts, and one-click export as an HTML or XML file.

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Update Incident Priority

Incident Management Beginner

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Challenge Description

Write a script that updates an incident priority to '1' (High) when urgency is '1'

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Requirements

• Must use GlideRecord to query incidents

💻

Code Editor

Ctrl+Enter to run

Console Output

// Console output will appear here when you run your code

🧪 Test Results

▼

Run your code to see test results

📊 Database State

▼

Run your code to see the database state

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Tools

Update Set XML Viewer

Encoded Query Builder

Update Set Diff & Merge

Script Linter

Update Set Linter

GlideDateTime Calculator

Workflow Visualizer

sys_id Lookup Helper

Script Dependency Graph

BR Execution Map

Table Schema ER Diagram

Role Hierarchy Visualizer

ACL Security Matrix

ServiceNow URL Builder

Email Template Builder

Update Incident Priority

Challenge Description

Requirements

Code Editor

🧪 Test Results

📊 Database State

💡 Hints

Question List